Finance operations are entering a new era, one where work is no longer automated task by task, but orchestrated in a network of reusable and collaborative agents across processes.
Dive into how agentic AI is changing the way finance operations are shifting from a people-based structure to a new digitally enabled support model. Drawing from IBM’s experience deploying AI‑powered solutions like AI Collections and AI Reconciliations, the session
explores how finance roles are being augmented, not replaced, by agents embedded into daily workflows.
Learn how organizations are achieving double‑digit cost savings, faster cycle times, and improved accuracy, by shifting from traditional automation to goal‑driven, self‑optimizing AI agents. The session concludes with real‑world examples showing how a collections process is streamlined, shifting from transaction-heavy to strategic or white-glove service, enabled by IBM’s evolving agentic AI ecosystem.