Libertad is the Senior Director of People & Culture for Mexico and Panama, leading the full talent and organizational strategy for both the local business and the Mexico Capability Center. Since joining WBD in 2021, she has focused on shaping and executing the People & Culture strategy in Mexico, supporting the organization’s accelerated expansion by driving workforce planning, leadership development, organizational design, and cultural transformation. Previously, she served as P&C Lead for Discovery Mexico and held key roles at Hershey’s and Philip Morris across Labor Relations, Talent Management, and International Assignments.
The era of incremental back-office improvements is over. Market forces such as agentic AI, global volatility, and talent constraints are reshaping how GBS and GCC organizations think about scale and service delivery. This session explores how an organization that built scale through a broad offshore services portfolio chose to rethink its model, moving to a hybrid ownership model and elevating its role from transactional execution to enterprise level transformation. Attendees will examine what this evolution could signal for the future role of GBS & GCCs as a strategic enterprise value orchestrator.
Check out the incredible speaker line-up to see who will be joining Libertad (Libi).
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