Maria Saggese

Maria Saggese

Global and EMEIA Global Business Services Solution Leader Ernst & Young

As a transformative leader with over 20 years of international experience, Maria has successfully driven large-scale business transformation programs enabled by technology across various multinational organizations, including several Fortune 500 companies. Her passion lies in value creation through sustainable change, and she specializes in integrated operating models, including Global Business Services (GBS) and Global Capability Centers (GCCs) from strategy to implementation, along with disruptive technology and digital enablement. She brings a comprehensive perspective and extensive experience in driving go-to-market strategies, delivering mission-critical results for a diverse range of clients across several industry sectors and fostering solution innovation. As an authentic, energetic, passionate, reliable leader, Maria drives teams to outperform expectations. She builds and manages trusted and mutually beneficial partnerships and relationships with clients and alliance partners with a value creating and result-oriented management style. Maria is an engaged advocate of female leadership in GBS.

Tuesday, March 17, 2026: Main Program

2:00 PM Panel | Beyond Boundaries: Broadening the GBS Value Proposition to Front and Middle Office

Global business services has evolved with the advent of technology that blurs borders and availability of high-quality talent pools across the world. Organizations are pushing the envelope to move service delivery from these hubs to middle- and front-office areas that have traditionally been out of scope. Join us as we explore how leading organizations obtain leadership buy-in and set out to deliver on outcomes that are more than just transactional KPIs.

Check out the incredible speaker line-up to see who will be joining Maria.

Download The Latest Agenda