McCormick’s Technical Shared Services team stands out as a unique example of scope and value evolution, moving beyond traditional back-office functions to deliver complex, business-critical services across quality, regulatory compliance, product certification, and technical documentation.

What sets McCormick apart is the integration of these technical and regulatory services within their GBS, enabling rapid, high-quality support for both internal and external stakeholders. Their ability to deliver complex documentation within 24 hours, navigate global regulatory environments, and support business expansion into new markets demonstrates the strategic value of a mature, innovative shared services model. Join this session to:

• Explore McCormick’s journey in building and scaling their technical shared services and the challenges and opportunities of scope expansion
• Discuss lessons learned along the way in seeking to differentiate and elevate their GBS operations
• Hear how the function provides direct value to both internal (R&D, manufacturing) and external (customers, vendors) stakeholders