Parik Sharma

Senior Director, RCGH Cognizant

Tuesday, March 17, 2026: Main Program

4:15 PM Modernizing GBS with Agentic Operations: Building Autonomy and Agility at Scale

Drawing on a 17+ year relationship with Genuine Parts Company, this session explores how agentic operations are enabling autonomy and agility at scale within GBS. We’ll discuss how global delivery locations and CAO partnering have shaped the transformation journey, and share a forward-looking view of how GBS continues to evolve.

Check out the incredible speaker line-up to see who will be joining Parik.

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