Ravindra Rao

What if travel and expense (T&E) management wasn’t a source of frustration—but a showcase of operational excellence? Discover how next-gen Shared Services and GBS organizations are transforming T&E from a tedious back-office task into a streamlined, data-driven engine for compliance, efficiency, and visibility. Join this session to learn how companies are using intelligent automation and policy-first design to tame complexity, curb spend, and create a seamless experience for employees on the move.

• Automate away manual bottlenecks in travel booking, expense capture, and approval flows
• Bake policies into processes—no more chasing receipts, exceptions, or last-minute fire drills
• Harness real-time analytics and dashboards to track, optimize, and forecast travel spend across regions and teams
• Design one T&E framework that scales globally while respecting regional rules and nuances
• Build mobile-first, self-service experiences that win hearts while boosting speed and accuracy

T&E may not be your flashiest process—but it touches nearly everyone. Walk away inspired to make it a shining example of what process excellence can look like in a modern SSO.