Alexander Gross

Senior Expert ServiceNow KPMG ITS

Agenda Day 1 - 17 Nov

16:30 From Shared Services to Autonomous GBS

How do you actually move from traditional Shared Services towards Autonomous GBS? In this interactive workshop, we take participants behind the scenes of the KPMG ESM Journey and share how we approached our own transformation. We combine these insights with practical use cases showing how AI, automation and actionable insights can unlock savings, strengthen compliance and create additional value for GBS.
Learning objectives:
• Get a first-hand view of the KPMG ESM Journey
• Discover use cases with measurable business value
• Learn how to move from automation and insights towards Autonomous GBS

Check out the incredible speaker line-up to see who will be joining Alexander.

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