Room: Ballroom, Speaker: JTI, Language: EN

Anna Alechno

Intelligent Automation Lead of Global IT GBS
Japan Tobacco International

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Room: Ballroom, Speaker: KWS Group, Language: EN

Bonnie Klein

Head of Subledger Accounting & Procurement
KWS Group

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Sven Kirsten

Head of GBO Enabling Functions
KWS Group

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Room: Lexington + Madison, Speaker: DFCG, Language: EN

Armand Angeli

Vice President Digital Transformation
DFCG

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Room: Lexington + Madison, Speaker: BASF & EY, Language: EN

Discover how BASF leverages ServiceNow’s Agentic AI in tandem with SAP integrations to streamline HR employee support. Gain practical insights on how BASF structures Agentic AI to enhance service responsiveness across its global HR workforce.

This session covers:

Laura Vennmann

Senior Expert HR Portfolio & Technology
BASF

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Tom Geiger

Senior AI Solution Architect
EY

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Room: Ballroom, Speaker:  Deutsche Telekom, Language: EN

• Revolution of automation: LLM boost our process efficiency
• Specific use cases and their impact
• From Robots to Agents: automation strategy

Benjamin Oberste-Berghaus

Senior Vice President of Technology and Digitalization
Deutsche Telekom Ag

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Room: Ballroom, Speaker: CHRO, Language: EN

• Identify the Top 5 Skills for the Future Workforce: Learn which capabilities will be most critical and how to align your talent strategy accordingly
• Leverage AI to Detect and Bridge Skill Gaps: Understand how AI tools can map current capabilities and guide targeted upskilling initiatives
• Redefining the Future of Work: Explore the role of AI in building a culture of adaptability, continuous learning, and long-term talent resilience

Antonio Labruzzo

Experienced global HR senior executive
CHRO

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Room: Lexington + Madison, Speaker: Bayer, Language: EN

• Establishing a New Core HR System: Building a robust foundation for future-ready talent management.
• Transforming Sourcing and Recruiting by 2027: Introducing innovative processes and methodologies.
• Harnessing AI and Global Business Services: Redefining how Bayer attracts and manages talent for both contingent and full-time roles

Joern Philip (JP) Haas

Head of Global Contingent Talent Solutions
Bayer AG

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Room: Lexington + Madison, Speaker: Stada Group, Language: EN

• Case Spotlight: BPO - Examine how process mining contributes to an improved performance management and governance system
• Bridging the Gap Between Happy Path and Real-Life Processes
• Streamlining Processes Through Automation 

Vladimir Grad

Director Center of Excellence Process Mining
Stada Group

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Dieser interaktive Roundtable zeigt wie Unternehmen mit Agentic Process Automation (APA), einer Mischung aus Automation und AI, den Weg zur autonomen Organisation starten können. Nach einer kurzen Einführung in Autonomous AI (AAI) folgt ein Praxisbeispiel zur Veranschaulichung konkreter Use Cases und Erfolge. AI Beyond the Hype.

Benedikt Blaser

Principal Customer Success Manager
Automation Anywhere

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Raum

· Exchange practical use cases of LLMs in Intelligent Document Processing IDP

· Discuss challenges, solutions and process improvements

· Experiences in getting started with GenAI

Sabine Hetzel

Shared Services Accounting, Privacy & Compliance
Deutsche Bahn AG

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Raum

· Difference between leading a continuous improvement and driving continuous improvement culture

· Approach: Bottom-up-sustainable change comes from employees driving improvements

· Sharing ideas on how to build continuous improvement culture in the organisation

Dorota Antosiewicz

Head – Lease Admin Operations EMEA
Jones Lang LaSalle

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AI Agents werden schrittweise all T0 und T1 Aktivitäten im HR Services Bereich übernehmen.

Sabine Müller

Global HR Operations Excellence Director
Essity

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Room: Ballroom, Speaker: JTI, Language: EN

Anna Alechno

Intelligent Automation Lead of Global IT GBS
Japan Tobacco International

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Room: Ballroom, Speaker: Clariant, Language: EN

· Ensure data quality and standardized processes as the foundation for reliable AI outcomes

· Gain leadership buy-in by aligning AI investment with business priorities

· Develop a targeted AI strategy focused on tangible value generation

Room: Ballroom, Speaker: Orange, Paramount, JTI, Thomson Reuters, Language: EN

·     Interpret and Classify your Data

·     Investing in the Quality of your Data to achieve the best results with your AI

·     Taking responsibility for data in the core business: checking data quality, data accuracy in E2E processes;

·     Data governance

·     The right time to start and scaling effect

·     Build AI-ready Data Products to enable scalable AI solutions

·     How to navigate data readiness and shape AI solutions to maximize value generated

Ramon Knetsch

Former Head of Operational Excellence
Danish Crown

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Monika Grzeczyńska

Director of Data & AI Products & Services Delivery, Orange Innovation Poland
Orange

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Istvan Leskovics

Senior Director, Global Master Data Governance
Paramount

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Sascha Weyland

TAX Technology Manager
Thomson Reuters

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Anna Alechno

Intelligent Automation Lead of Global IT GBS
Japan Tobacco International

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Room: Ballroom, Speaker: Franklin Templeton, Language: EN

·     Adopting automation, AI and other digital technologies through business-led initiatives

·     Agentic AI in Finance – Proof of Concept

·     Balanced approach to data quality, compliance, governance and talent.

Malgorzata Figaszewska

Chief Value Officer | Director Finance & Transformation
Franklin Templeton

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Room: Ballroom, Speaker: Danone Business Serrvices, Language: EN

· Global Fraud context: Fraud is no longer an "if" but a "when" – how can GBS’s spearhead the intervention to mitigate the risk and threats of fraud  

· Data is Your Shield: Moving from reactive to proactive fraud prevention through multi-layered data verification and real-time monitoring

· Zero Fraud Objective: Implementing a V.A.U.L.T. defense system - where every transaction passes through multiple defense lines before execution

Mauro Portela

Managing Director GLobal MDM Operations
Danone Business Services

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Room: Lexington + Madison, Speaker: DFCG, Language: EN

Armand Angeli

Vice President Digital Transformation
DFCG

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Room: Lexington + Madison Speakers: Schaeffler, Daiichi Sankyo, Syngenta, Lilly Deutschland, Language: EN

• Implementation Strategies: Greenfield, Brownfield, or hybrid approaches. Which approach makes sense – and in connection with that, the related activity of scoping (i.e., discussing the FIT/GAP analysis).
• Migration and Transformation: Best practices for migrating from SAP ERP to S/4HANA. IT as a strong partner, but third-party vendors are also available.
• Technological Innovations: New technological possibilities provided by S/4HANA, quick wins, and strategic objectives.
• Change Management in the Organi6ation:Change Management in the Organization:Change Management in the Organization:user-centric approaches, improves the user experience.
• Organizational Setup: Team setup of the respective functional teams. Aligning end-to-end process perspective with project success.
• Speed vs. Quality: The SAP deadline for migrating to S/4HANA expires for all companies by 2028; if RISE is in place, then by 2030. To what extent are speed and quality in conflict with each other?

Michael Hofmann

Director Subledger Accounting Finance Systems Process & Infrastructure
Schaeffler

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Christoph Oehlschläger

Senior Director, V&C Special Projects Leader, Global Business Solutions
Lilly Deutschland GmbH

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Brita Biermanski

Global Process Integration Architect - Europe Supply Chain Management – Supply C
Daiichi Sankyo Co., Ltd

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Róbert Károly

S4HANA Europe and HQ Finance Regional FP&T Functional Head
Syngenta

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Room: Lexington + Madison, Speaker: Lufthansa Group Business Services, Language: EN

·     Revenue Integrity: Optimizing refund processing for faster handling

·     End-To-End Process Automation: Improving accounting efficiency with automatic supplier communication

Carlos Diaz

Head of Data Analytics & AI
Lufthansa Group Business Services

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Room: Lexington + Madison, Speakers: FrieslandCampina, E.ON Accounting Solutions, BAT GBS, Carnival, DFCG

·    What key strategies or methodologies are essential for ensuring that R2R operations remain adaptable and resilient in the face of future challenges?

·    Identifying and overcoming key challenges in R2R processes such as data integrity, lengthy timelines and process complexities

·    How is S4/HANA driving the maturity of R2R processes?

·    What is essential to manage knowledge properly in R2R (practices, processes, tools, SOPs, people strategy aspect)

Gunashela Arumugam

Head of Record to Report
FrieslandCampina

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Konstantin Köhne

Managing Director & Head of Record-to-Report
E.ON Accounting Solutions

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Khushboo Jain

Director of Financial Reporting
Carnival Plc.

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Sibel Ibram

VRO Lead, Record to Report Business Excellence
BAT Global Business Services

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Armand Angeli

Vice President Digital Transformation
DFCG

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Room: Park Avenue Salon, Speakers: Redwood, Syntegon, Siemens, Language: EN

Join us for an exclusive, expert-led workshop hosted by Redwood, designed for process owners, heads of shared services, and finance leaders who are ready to move beyond manual processes and achieve a truly automated and efficient R2R financial close. This isn't just another workshop —it's a practical session featuring real-world insights from industry leaders.

What We'll Cover

In this workshop, you'll get an inside look at how global enterprises are achieving finance transformation and learn how they are building autonomy, reducing manual effort, and accelerating the close process.

• Learn from Leading Enterprises: Hear directly from finance leaders at Siemens and Syntegon as they share their firsthand experiences, challenges, and successes with R2R automation. This is your chance to get a candid look at what works in a real-world environment.

• Benchmark Your Automation Maturity: We’ll present exclusive research findings from SSON Research & Analytics that reveal the biggest obstacles holding back R2R automation in large enterprises. Use these insights to compare your organization's progress and identify untapped opportunities.

• Build Your Automation Blueprint: Redwood will demonstrate how to bring to life the vision of a fully orchestrated, Touchless Close. We’ll show you the essential components, including native SAP integration and end-to-end automation, and how to get there faster.

Shak Akhtar

General Manager Finance Automation
Redwood Software

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Julia Kreft

Head of Finance Transformation & Processes
Syntegon

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Christian Riedel

Global Service delivery Manager and Process ownership R2R
Siemens

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Marek Sobczyk

Global Process Owner in Record-to-Report
Siemens Corporation

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Paul Kahle

Head of Record to Report - Germany
Siemens

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Room: Ballroom, Speaker: Springtime Technologies, Language: EN

How to transform AP in the face of compliance and mandates to achieve cost reductions and 90% STP and touchless invoice processing.

This practical and interactive session will set you on a AI driven course to achieve P2P process excellence, AP efficiency and to generate improved KPI impact.

We will explore:

• How AI powered automation can help manage the impact of the e-invoicing grenade and maintain improvement in AP efficiency.

• Practical use cases where AI and analytics has transformed, standardized and scaled global AP processes and reduce costs.

• How AI agents can be applied to minimize exception handling and navigate local compliance to help breakthrough today's STP and touchless KPI ceiling.

Aleksander Hajdas

Former GPO AP Practitioner
Former GPO

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Steve Standring

Chief Revenue Officer
Springtime Technologies

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Room: Lexington + Madison, Speakers: Deloitte, Bosch, Language: EN

At their core, unified service processes need to be professionally managed:

Standardized & consistently applied across service domains, running on an integrated service management operating model & digital platform.

All services function as one scalable ecosystem delivering friction-free experiences.

AI will not do this for you!

AI will play a significant role in the next chapter for ESM, but be aware:

• AI will not fix broken processes; it scales and accelerates them

• AI will not rewrite your service management playbook; it will simply run it faster in its current state.

• AI is only as good as the signals it gets. Poor tagging data, subpar agent notes, outdated knowledge & escalation rules, etc. – AI will amplify the effects of these.

Together we will explore how to maximize the combined power of ESM and AI.

Finally, a client from a leading Global Business Services organization will showcase how strategically applying Enterprise Service Management enables the successful deployment of agentic AI—delivering tangible value and transformative impact.

Manuel Knoll

ESM Strategy & Transformation Lead
Deloitte Consulting GmbH

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Kurt Oellermann

Partner
Deloitte Consulting Germany

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Room: Lexington + Madison, Speaker: Strada and Lonza, Language: EN

Managing payroll across borders is no easy task - especially with dozens of providers, varying processes, and regional complexity. In this interactive session, we’ll explore how Lonza tackled these challenges head-on through collaboration, simplification, and a shared vision for the future.

You'll learn:

• Where Lonza stands today in terms of providers and countries - and why transformation is still key

• What worked: the wins, breakthroughs, and real value achieved

• How cross-functional collaboration helped overcome roadblocks

• Practical lessons for managing complexity without losing control

• What’s next: Lonza’s outlook on the future of payroll delivery

Join us to hear the story behind the transformation - the challenges, the successes, and what it really takes to build a payroll operation that’s fit for the future.

Allan Pearson

HR Shared Services Lead, EMEA
Lonza

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Joachim Skura

Head of Client Management DACH
STRADA

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Room: Park Avenue Salon, Speaker: Ankercloud and PaloAltoNetworks, Language: EN

Why it works:

Addresses urgent gaps in cloud security, blends executive perspective with actionable defense strategies, and aligns leadership around coordinated Zero-Day risk mitigation for complex multi-cloud and sovereign cloud environments

Key Points:

• Proactive Zero-Day threat detection using AI-driven behavioral analytics and external attack surface management
• Rapid executive response and decision-making
• Governance for Multi-Cloud Environments
• Achieving End-to-End Resilience: Creating a unified data pipeline from cloud posture to detection and automated response

Daniel Herr

Head of Enterprise & Mid Market
Ankercloud GmbH

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Mathias Wagner

Director Cloud
Palo Alto Networks

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Room: Ballroom, Speaker: Thomson Reuters, Language: EN

Shared Services Centres (SSCs) have always been leaders in standardization, automation, and efficiency. However, the regulatory landscape is changing rapidly. The upcoming EU VAT in the Digital Age (ViDA) reforms, combined with increasing reporting obligations, are introducing new levels of complexity, especially for finance and tax processes that have traditionally been outside the SSC remit.

This session will explore insights from the 2025 SSON Report on how SSCs can adapt to this environment through:

- Building a stronger data foundation to support compliance and unlock higher-value work.

- Leveraging AI and master data management to streamline reporting and enhance accuracy.

- Understanding how ViDA impacts shared services processes, from AP to tax and VAT reporting.

- Competing for the best talent by positioning SSCs as value creators, not just cost centers.

Martin Bannik

Enterprise Account Executive, Tax & Trade
Thomson Reuters

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Sascha Weyland

TAX Technology Manager
Thomson Reuters

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Dennis Woesthaus

Partner & Alliances Manager
Thomson Reuters

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