FOKUSTAG UND WORKSHOPS - Dienstag 19. November 2024

Opening

8:15 am - 9:15 am Registrierung Fokustag

9:15 am - 9:30 am Welcome to the Focusday - Conference Opening by IQPC and the chair

Armand Angeli - Vice-President, Digital Transformation and International Groups, DFCG and Expert, EuropIA Institute

Ballroom, EN

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Armand Angeli

Vice-President, Digital Transformation and International Groups, DFCG and Expert
EuropIA Institute

Keynote and Panel

9:30 am - 9:55 am Revolutionizing Tomorrow - Unleashing GenAI

Matthias Egelhaaf - Global Head of Digital Solutions, Siemens Business Services

Siemens, Ballroom, EN

·       The use of digital solutions and Gen AI in shared service organisations

·       Impact on productivity and customer relationships

·       How Gen AI is revolutionizing the future of work

·       Advantages: reduced costs, new value-added, accelerated deployment time

·       Examples: H2R Job Profile and Bionic Agent

 

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Matthias Egelhaaf

Global Head of Digital Solutions
Siemens Business Services

Axa GBS, Sandoz, DFCG, Ballroom, EN

·       Explore various generative AI tools to align with potential functional areas and objectives

·       Integrate generative AI tools with existing technology systems

·       Propose strategies for maintaining a balance between automation and human involvement

·       Manage your Data: the journey from unstructured Data to structured Data

·       Discuss real-world success stories of organizations leveraging Generative AI to drive efficiency

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Miguel Macias

Former Global Head P&O Operations
Sandoz

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Boris Leinweber

Head of Industrial Automation
Axa Global Business Services

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Armand Angeli

Vice-President, Digital Transformation and International Groups, DFCG and Expert
EuropIA Institute

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Karan Lal

Director - Digital Transformation EMEA
HighRadius

10:35 am - 11:05 am Coffee Break

Case Studies

AI and GenAI in Finance, HR and Marketing

11:05 am - 11:30 am Investing in the Quality of your Data to achieve the best results with your AI
Jorge Alberto Mendez - Head of Procurement Indirect Materials & Services, Hitachi Energy

Hitachi Energy, Ballroom, EN

·       AI & Procurement: Lessons learnt from launching our ChatBot – Botachi

·       Data Mining and Chain Integration

·       Business productivity and customer satisfaction

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Jorge Alberto Mendez

Head of Procurement Indirect Materials & Services
Hitachi Energy

AI and GenAI in Finance, HR and Marketing

11:30 am - 11:55 am Use Case HR – Gen AI Initiative in HR Services
Torsten Kordon - Senior Vice President Global People Services EMEA, Continental AG

Continental, Ballroom, EN

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Torsten Kordon

Senior Vice President Global People Services EMEA
Continental AG

AI and GenAI in Finance, HR and Marketing

11:55 am - 12:20 pm Increasing productivity with Gen AI, 3D Visualisation and Automation
Klaus Rovara - VP Global Business Services Marketing “The Digital Hub”, BSH Home Appliances Group

BSH Home Appliances Group, Ballroom, EN

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Klaus Rovara

VP Global Business Services Marketing “The Digital Hub”
BSH Home Appliances Group

S4 Hana und R2R

11:05 am - 11:30 am Piloting Gen AI in P2P Processes – Challenges and lessons learnt
Zoltan Kappelmayer - GBS – User Experience and Solutions Head, Sanofi

Sanofi, Madisson, EN

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Zoltan Kappelmayer

GBS – User Experience and Solutions Head
Sanofi

Volkswagen Financial Services, Madisson, EN

·       Global SAP S/4 HANA implementation on a template greenfield approach

·      Rollout in over 20 Markets (fully remote)

·      From 2019 until 2028

1.     Focus 1: “Success factors of the previous service provider model in the programme”

2.     Focus 2: „Expansion of the existing DL model by integrating an internal VW offshore centre in India“

3.     Focus 3: „The offshore service provider model as a basis for subsequent governance in a tight resource market“

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Jens König

Program Manager Strategic Programs
Volkswagen Financial Services

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Antje Brandt

Abteilungsleiter IT Domain Owner Risk, Finance, HR
Volkswagen Financial Services

Lilly, Fresenius Kabi, Paramount, Maddison, EN

• Successfully transitioning to S4 Hana and entering the stabilisation phase

• What are the key main aspects to look our for?

• What have been the challenges along the way and how have we solved them?

• Tips for migrating the data from one system to the other

• Talent management and correcting estimating the size of the team in the highest point of implementation

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Christoph Oehlschlaeger

Senior Director, S/4 HANA Implementation Leader Finance, GBS, Integrated Service
Lilly Deutschland

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Lars Hölzer

Head of Business Services & Digital
Fresenius Kabi

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Balint Hoffer

Former Vice President, RTR Service Delivery
Paramount

12:25 pm - 12:30 pm 5 Min Roundtable-Pitch und Zeit, Ihren Roundtable zu finden

IDGs

Holcim, Foyer Front, EN

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Carlos Garrido Pedraz

Head of Business Service Centre, European Business Services
Holcim

IDG 2

12:30 pm - 1:00 pm MDM and Data Governance in the Digital Transformation from R3 to S4Hana
Sabine Baasch - Head of Master Data & Data Governance SAP S4HANA, TÜV NORD Service GmbH & Co. KG

TÜV Nord, Foyer Back, EN

  • Challenges for MDM during transformation
  • To what extent standardisation?
  • Who maintains the data?
  • Implementation of Data Governance
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Sabine Baasch

Head of Master Data & Data Governance SAP S4HANA
TÜV NORD Service GmbH & Co. KG

IDG 3

12:30 pm - 1:00 pm Automation + AI Agents – Formulating an Action Plan to drive ROI
Joana Koschwitz - Senior Solution Engineer, Automation Anywhere

Automation Anywhere, Ballroom, EN


Discover how AI Agents can revolutionize your business efficiency. In this interactive session, we'll explore market trends, share live demos, and discuss your specific needs. Together, we'll formulate an action plan to drive maximum ROI.

Don't miss this opportunity to learn and connect with industry experts!


Speakers:

Joana Koschwitz: Senior Solution Engineer, Automation Anywhere

Stefan Schmalbach: Account Executive, Automation Anywhere

Philipp Fuhrmann: Account Executive, Automation Anywhere

Joana Koschwitz

Senior Solution Engineer
Automation Anywhere

Lunch

1:00 pm - 2:15 pm Lunch and Networking

Presentations and discussions

2:15 pm - 2:40 pm Delanguaging: Navigating Language Barrier - Linde’s Journey to Language Independence in 2024
Dr Robert Lieglein - Executive Director Global Business Services, Linde AG

Linde, Ballroom, EN

·       From Linguistic Diversity to Efficiency: Linde's transition from a multilingual Offshore-Nearshore model to Delanguaging using translation tools

·       Strategic Alignment with the CFO: Setting clear objectives and identifying top digital Initiatives for productivity growth year on year

·       Centralization, Process Optimization, and Continuous Automation for seamless business operations

·       Harnessing AI, Gen AI and LLM: Use-Cases in Finance and HR to drive Innovation and Performance Enhancement

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Dr Robert Lieglein

Executive Director Global Business Services
Linde AG

Evonik, Philipp Morris International GBS, Jacobs, Viessman Climate Solutions, DFCG, Ballroom, EN

·       The cultural impact on the modern workplace - How generative AI will change the job roles of the future and the way we work

·       How do we prepare employees for the change that is coming, sell them the motivation to use new technologies and and get them on board

·       Future of Work & Talent Management: Preparing for Job Displacement, Investing in Upskilling & Reskilling

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Stefan Hoffmann

VP People Operations, Data & Systems & MD Viessmann Shared Services GmbH
Viessmann Climate Solutions

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Wioletta Strączek

GBS Finance Transformation Director
Jacobs

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Krzysiek Znaleziony

Head of Digital Transformation
Philip Morris International GBS

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Gabriela Ortiz

Head of Future of Work
Evonik

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Armand Angeli

Vice-President, Digital Transformation and International Groups, DFCG and Expert
EuropIA Institute


2:15 pm - 2:40 pm Centralize & Standardize R2R Into Your Shared Service Center


Malgorzata Figaszewska - GBS/SSC Expert, GBS/SSC Expert

GBS/SSC Expert, Madisson, EN

·       Harmonisation of the entire global process and system landscape

·       Change management: Collaboration and communication

·       Technology for finance transformation

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Malgorzata Figaszewska

GBS/SSC Expert
GBS/SSC Expert

Amway, OMV, Lilly Deutschland, IAG GBS, PAramount, Madisson, EN

  • ·       Automation and Technologies:
  • Defining and creating an end-to-end process for effective closing and reporting with accuracy
  • Improving processes to ease the tedious tasks for accountants and increase user experience
  • Global Process Management:
  • Create more value over the whole chain: optimising the R2R Process outside the GBS organisation
  • Integrating Process Transformation into Technology Transformation
  • Cultural change
  • Developing and key metrics for performance monitoring and reporting
  • Examining how S4Hana implementation is driving the maturity of R2R processes 
  • Knowledge Management in R2R
  • What is the role of AI and GenAI in R2R?
  • How can generative AI leverage SAP S/4 HANA strong system capabilities (i.e. data processing and Analytics)?
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Barbara Cech

Vice President Record2Report
OMV

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Dirk Nikolai

Associate Director General Accounting, Global Business Solutions - SAP S/4 HANA
Lilly Deutschland GmbH

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Luis Neves

RtR Head
IAG GBS

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Balint Hoffer

Former Vice President, RTR Service Delivery
Paramount

End Focus Day

3:20 pm - 3:50 pm End of Speaking Sessions, Coffee Break and Registration for Workshops

Workshops

Workshop C

3:50 pm - 5:20 pm Master the Touchless Close: Redefine Your R2R Process
Shak Akhtar - General Manager, Finance Automation, Redwood

Redwood, Ballroom, EN

Join us at Redwood’s exclusive workshop where the innovative concept of Touchless Close in R2R takes center stage. This event alongside delegates from E.ON and Syntegon is designed to help you reimagine and revolutionize your approach to financial reporting, offering an opportunity to learn from experts and peers who have successfully navigated this journey.


Highlights:

• Real-world strategies: Implement a highly automated, efficient R2R process with minimal manual intervention

• Seamless integration with SAP: Leverage automation to enhance accuracy and compliance

• Transform your financial close process: Turn it into a strategic asset through comprehensive automation

• Hear directly from industry leaders: E.ON and Syntegon about their own journey towards automated R2R processes

 

Case-Study:

Siemens' automation journey: Learn how Siemens is embracing unprecedented levels of automation with their global R2R processes, including:

• Implementing reconciliation automation, outpacing the capabilities of their previous solution

• Rolling-out task management and automation of journal entry and accruals

• Extending automation to streamline fixed assets processes, showcasing their commitment to innovation and efficiency in finance operations


Arla Foods' transformation: Discover how Arla Foods achieved end-to-end R2R automation resulting in:

• Reduced time required to complete the month-end close by 30%, from 10 to 7 days.

• Automation of 98% of financial close-related processes.

• Improved process standardization and data quality, enhancing audit readiness and visibility.

• Significant reduction in manual effort, allowing employees to focus on value-added tasks


With the confirmed participation of the following:

Shak Akhtar, General Manager, Finance Automation, Redwood

Stefan Schmidt, Director Finance & Accounting, Director Finance Transformation, Syntegon

Thomas Snay, Head of GBS, Syntegon

Stephan Killian, Business Development Manager, E.ON Accounting Solutions GmbH (to be confirmed)

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Shak Akhtar

General Manager, Finance Automation
Redwood

Workshop D

3:50 pm - 5:20 pm Creating a culture of trust and appreciation for increased employee engagement
Borke Daniel-Thill - Global HR Business Partner Enterprise Services, Siemens Healthineers