• Director HR Service and Experience Management at Fresenius SE with 10 years of service management experience, leading global initiatives in a GBS environment, building impactful solutions for service catalogues, experience standards and knowledge management.
• Combining high-level strategy with hands-on expertise, specializing in experience-led design and shaping impactful, innovative methodologies to deliver scalable solutions that improve service quality and employee experiences.
Check out the incredible speaker line-up to see who will be joining Jana.
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