Kurt Oellermann is Deloitte Germany's ServiceNow market offering lead for Customer Service Management and Enterprise Service Management. He has over 25 years of consulting experience in strategy, large-scale business transformation programs, business model innovation, process management, intelligent automation, and enterprise service management. Kurt is also the Europe/Middle East/Africa (EMEA) ServiceNow Customer Service Management leader. He currently leads several enterprise service management programs for large, shared services units for clients in the industrial and consumer industries.
Check out the incredible speaker line-up to see who will be joining Kurt.
Download The Latest Agenda