Paulina Polok

Paulina Polok

Operations Team Leader Iag Gbs
Paulina Polok

Paulina Polok has built her career at the intersection of technology, business processes and customer loyalty. Having worked on both the technology provider and client side, she brings broad experience in supporting business change, process improvement and technology-enabled solutions. Her current focus is on process analytics and using data-driven insights to help organisations better understand and improve their business processes.

Agenda Day 1 - 17 Nov

15:00 Building a Data-Driven Finance Function: The IAG Journey from Process Mining to Predictive Insights

• How to scale process mining beyond financial KPIs.

• Integrating data analytics for predictive and prescriptive insights.
• Governance, prioritization, and stakeholder management.
• Lessons from implementing process excellence across finance towers.
• How these foundations accelerate the ability to adopt AI in 2026 and beyond.

Check out the incredible speaker line-up to see who will be joining Paulina.

Download The Latest Agenda