GBS 2025-2026: Value, Talent, Data, Agentic AI,
Prozesse & digitale Ecosysteme im Fokus
Echten Value durch AI Readiness, Datenqualität, Standardisierung der Prozesse und Customer-Centricity. Big 20 Year!

18. - 20. November 2025 | Waldorf Astoria Berlin, Germany

2025 AGENDA

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Sebastian Wieja

Director, People Services Operations Lead EMEA GSK Plc

An HR leader with a proven track record of transforming HR operations into strategic regional and global service hubs that drive business value. As People Services Operations Lead EMEA at GSK, Sebastian has led the development and evolution of the Poland-based HR hub into a high-performing organization, delivering operational excellence to over 40,000 employees across multiple European markets. He brings extensive expertise in HR operations, payroll, HR systems, transformation, and project management. Sebastian is dedicated to streamlining processes, fostering a culture of continuous improvement, and translating business needs into value-creating solutions, achieving measurable improvements in efficiency and employee satisfaction. With deep experience in strategic workforce planning, organizational design, and talent development, he ensures HR Services are aligned with business objectives, enabling sustainable growth and operational excellence.

ERSTER HAUPTKONFERENZTAG - Mittwoch, 19. November 2025

5:40 PM Entwicklung und Erfolgsfaktoren eines regionalen HR-Hubs in Polen: Vom transaktionalen Servicecenter zum wertschöpfenden Business Partner

Room

• Die richtige Standortwahl: Warum Polen die ideale Balance bietet

• Der Weg zum Business Value Creator am Beispiel von People Services bei GSK

• Operational Excellence und Customer Experience als Fundament

• Business Value Creation in Action:

o Ein von Produktionsprinzipien inspirierter Continuous-Improvement-Ansatz

o Das HR-Hub als proaktiver Lösungsentwickler und Anbieter wissensintensiver Dienstleistungen

Check out the incredible speaker line-up to see who will be joining Sebastian.

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