Silvia Mettauer

Managing Director, Novartis Business Services GmbH Novartis

ZWEITER HAUPTKONFERENZTAG - Donnerstag, 20. November 2025

9:20 AM Big Idea Stage Discussion: Future-Ready GBS in Europe: Unlocking Strategic Value Through AI, Talent, and Customer-Centric Excellence

Room

·       Driving strategic value, fostering innovation, and enhancing stakeholder experiences tailored to the unique demands of the region

·       Harnessing AI & Digital Transformation for Strategic Advantage

·       Designing Exceptional Experiences: Customer-Centric GBS

·       Building Resilient Talent: Be a talent incubator for the business

Check out the incredible speaker line-up to see who will be joining Silvia.

Download The Latest Agenda