Malaysia’s #1 Shared Services & GBS Event
What Makes SSOW Malaysia 2026 Unique?
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Celebrating its 13th edition, SSON Malaysia stands as the longest-running and most established gathering for SSC and GBS professionals, setting the benchmark for industry excellence and continuous innovation
100+
Network with over 100+ GBS and Shared Services leaders in Malaysia's Shared Services hubs including Penang, Johor Bahru, and Kuala Lumpur
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Roundtable sessions for you to deep dive into current industry challenges with your peers and learn best practices
70%
Of our attendees are senior leaders from Malaysia's headquartered and globally based SSCs including TNB, PETRONAS, Telekom Malaysia, UOB, Schaeffler, PageGroup and more
20,000+
As part of the renowned SSON Network, SSOW Malaysia connects you to a powerful global community of Shared Services, GCC and GBS professionals
Why attend SSOW Malaysia 2026?
Navigating Global Market Uncertainties and Strengthening Malaysia as a Resilient GBS Hub. SSON brings its premier conference to Malaysia for its 13th edition of Shared Services & Outsourcing Week 2026.
- Connect & Learn: Discover new connections and gain business-critical insights from inspirational speakers and technology experts.
- Local Success Stories: Hear from Malaysia’s leading SSCs on how they are repositioning for sustained success and agility in today’s uncertain market.
- Workforce Development: Learn from peers about proactive upskilling and reskilling initiatives to equip your teams with the adaptability and advanced skills needed to thrive.
- Digital Transformation: Explore technology success stories and find out which solutions can drive productivity, efficiency, and cost-effectiveness for your centre.
2026 Sessions
Going Beyond Cost Savings: The Evolving Role of SSCs and GBSs as Revenue Drivers
Delivering Added Value through IT Functions - Insights from a Global Leader
The Great Debate: The How and When of AI in Shared Services
Establishing a Mini Innovation Hub
Launching Malaysia's First GBS Centre in the East Coast in Terengganu
Who Should Attend?
Chiefs / Directors / VPs / Heads / Senior Leaders of
Shared Service Centres & Global Business Services: Learn about trends in future of work, value creation, and outsourcing optimization
Human Resources: Explore diversity and inclusion and lessons learned returning to work.
Operations: Dive into enhancing operational efficiency with a focus on process standardisation and improving productivity levels.
2026 Visionary Speakers Include:
Nyon Kam Yew
Head of Global Business Services (GBS) APMEA & Europe
Kerry Group
Philip Tan
Head
UOB Centre of Excellence and Innovation Hub 2
Karan R Bhatia
Head of Global Business Services (GBS), Asia Hub
Opella
Shee Na Wee
Head of Centre of Finance Services
Pall Corporation
Matthew Sia
Head of APAC Finance Shared Services & Global OTC
Hitachi Vantara
Ahamed Aslam
Director, Global Business Services - Asia Pacific
Kimberly Clark
Kurt Bergmans
Global Head Enterprise Services
SWIFT
Jeen Eu Khor
Director, Shared Financial Services APAC
PPG
Azlinda Ab Kasim
Shared Services Centre Director
PageGroup
Dr. Patricia Francis, C.A. (M), FCCA (UK)
Head of Global Financial Markets Operations Strategy and Learning & Development
Standard Chartered
Puneet Gupta
Managing Director Business Service Centre
Air Liquide Group
Syazana Lim
Senior Analyst & Head of Product
SSON Research & Analytics
Rozanna Binti Mohammed Noor
Head (Finance Services), Service Delivery Department
Tenaga Nasional Berhad
Naina M Shukri Bin Omar
Head, Global HR Services Group HRM
Petronas
Sri Thevi
Country HR Lead & SEA SC HRBP
Ecolab
Kamal Chodhri
Head of Information technology and Digital Solutions - Siemens GBS ASP
Siemens
Tony Greenwood
General Manager for Royal Bank of Canada in Malaysia
Royal Bank of Canada (RBC)
Meera Bhai Kalimuthu
VP, Global HR & Shared Services
Ertha Energy
Resh Ratnam
Managing Director, GBS
Miki Travel Asia & Miki Shared Service Centre
Jamilah Haron
Associate Director of Global Financial Services
AstraZeneca
Darren Thor
Head of Shared Services Center
Ideagen
Andy Muniandy
Regional HR Director and General Manager Global Business Services
Dell Technologies
Nitin Mendon
Vice President – Business Excellence & Transformation
Toll Group
Mandeep Kaur
Group Director – HUB
Jebsen & Jessen Group Services Sdn Bhd
Joanne Tsung
Director Finance Controlling APAC MEA and Director GSSC
Electrolux
Hear What Our Past Attendees Have To Say
On behalf of the Mindsprint team, I would like to thank you for organizing the recent SSOW MY 2024 event. Participating in such a well-curated and informative gathering was a good investment of our time. The insightful sessions provided a platform for meaningful dialogue among industry peers. We eagerly anticipate the upcoming SSOW events in Asia.
Excellent and beneficial conference especially for organizations working on their evolution around people, process and technology.
Very insightful session where participants are very open to sharing their experiences! Have gleaned immensely from this community of like-minded professionals.
Our Shared Services Asia Community
Every year, our community grows bigger and bigger – a strong testament to Asia’s Shared Services & GBS industry growth. Join our community today and be a part of the SSON Family!
Our Event Partners and Sponsors
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Contact the #SSOW Team
Asia's No. 1 Series of Shared Services & GBS events will be back in 2026!
Next up is the 13th edition of the Shared Services & Outsourcing week Malaysia in May 2026.
To secure a spot, book online now. And, for any assistance, please contact us below.
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QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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