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Download the latest 8th Malaysian Shared Services & Outsourcing Week Agenda

Download the latest 8th Malaysian Shared Services & Outsourcing Week Agenda

The 8th Malaysian Shared Services & Outsourcing Week will be taking place from 17-20 November 2020 in Kuala Lumpur.  

What’s in store for you in 2020?

  • Massive focus on intelligent digitisation, process excellence, and human capital management in Malaysia SSCs
  • 12 Interactive Discussion Groups to deep-dive into topics such as Technology, Human Resources, Finance and Operations as well as Outsourcing.
  • Fire-Side Chat sessions sharing real-life case studies on Surviving – and Thriving – in an “Overnight” Outsourcing Transformation.
  • 80% Brand new speakers from the world’s leading brands – HSBC, British American Tobacco, Tenaga Nasional Berhad, Ambank, DHL, Standard Chartered Bank, Celestica, American Express and more.

View the Details of Solution Clinics and Site tours at the 8th SSOW Malaysia

View the Details of Solution Clinics and Site tours at the 8th SSOW Malaysia

We will be hosting 3 pre-conference solution clinics on 13 April and 2 exclusive post-conference site tours on 16 April. 

SOLUTION CLINIC A: SSC and GBS Masterclass – Designing, Planning and Implementing Digital Business Services

SOLUTION CLINIC B: Moving Up the Value Chain: From Internal Improvement to Corporate Value

SOLUTION CLINIC C: Step-By-Step Guide to Incorporating Process Mining Into Your SSO Data Analytics Strategy


SITE TOUR A: DKSH Corporate Shared Services Center Sdn. Bhd.

SITE TOUR B: PETRONAS Human Resources Centralized Services (HRCS)

8th SSOW Malaysia Week 2020 - Current Attendee Snapshot

8th SSOW Malaysia Week 2020 - Current Attendee Snapshot

Interested in attending SSOW Malaysia Week 2020? Take a look at our Current Attendee Snapshot to see the likes of who you will get to meet and network with at the upcoming show this April.

If you would like to get a copy of this report sent to you directly, click here.

View Malaysian Shared Services and Outsourcing Week Post-Show Report 2019

View Malaysian Shared Services and Outsourcing Week Post-Show Report 2019

The 7th Malaysian Shared Services & Outsourcing Week remains the largest platform for the country’s shared services and outsourcing (SS&O) industry, gathering over 150 participants for two days of experience sharing and networking. The 2019 agenda has been carefully designed to put the focus on Leadership, Value Creation, Technology Disruption and Change Management to ensure sustainability and efficiency as the Malaysian SSCs continue to grow.