Shared Services and Outsourcing Week Malaysia 2024 is happening from 10-13 June 2024 in Kuala Lumpur, Malaysia. Want to hear more about the priorities of Shared Services Leaders and trends in the Malaysian Shared Services industry?
This year's key themes:
Download the agenda and see you there!
Check out who else you'll get to meet at the 11th SSOW Malaysia 2024!
Malaysia is pouring efforts and investment into promoting digitalisation and digital proficiency within the economy.
Read this report to gain perspectives on :
The 10th annual Shared Services & Outsourcing Week Malaysia 2023 concluded on a successful note. With over 25 thought leaders sharing their perspectives and insights across the 4-day event, we trust you came away with inspirational use cases and key takeaways to drive data-driven automation and experience management in your shared service centre. With the rising sentiment that shared service centres need to move beyond transactional work into performing higher-quality tasks with ownership and accountability, Malaysia’s shared services industry players continue to look at further driving their enterprise’s digital and sustainability agendas - in par with the government’s strong push for a Digital Malaysia. Held from 16-19 May 2023, the country’s top SSO leaders gathered to discuss how to drive the next phase of transformation towards a Digital GBS to support Malaysia’s digital economy.
Check out this report to discover the key highlights of the show!
We interviewed 3 of Malaysia’s Shared Services leaders to hear from them how the country’s shared services landscape is changing and where their priorities are now focused on for the year 2023.
This article was produced with insights provided by senior-level Shared Services leaders including:
This second installment in the 'Insights from Malaysia's Shared Services Leaders' series sheds light on the future of Malaysia's Shared Services Industry, where leaders discuss their priorities and visions for 2023.