Explore the Full Agenda for SSOW Malaysia 2026

Malaysia’s #1 GBS & Shared Services Event 

Are you ready to transform your SSC/GBS strategy in 2026?

Download the official agenda for the 13th Shared Services & Outsourcing Week Malaysia and gain a first look at the critical discussions, speakers, and innovation benchmarks defining the future of Malaysia’s GBS landscape. This year’s programme delivers cutting-edge insights across finance transformation, HR, employee experience, ESG, automation, AI, and digitalisation — all shaped by the region’s top GBS leaders and multinational hubs.

What You’ll Get in the Agenda:

Full Session Listings for all four days: Pre-Day, Main Conference, and Post-Event Site Visit

Session Formats: Keynotes, panels, fireside chats, discussion groups, and benchmarking briefings

Speaker Line-Up: GBS heads, transformation leads, and analytics experts from top regional and global centres

Discussion Topics:

• AI, automation, and tech investment strategy
• Talent development, EVP, and workforce well-being
• ESG, stakeholder alignment, and value creation
• Data-driven leadership and operational maturity

Download the full agenda now and explore how leading GBS centres are building smarter, faster, and more resilient operating models.

Download the full attendee list at SSOW Malaysia 2025 to find out who you'll be able to meet this year!

Where Malaysia’s GBS Leaders Shape the Future of Enterprise Services.

Shared Services & Outsourcing Week Malaysia 2026 is where global GBS executives, shared services leaders, and transformation strategists unite to address operational excellence, digital innovation, AI‑enabled automation, talent development, and enterprise growth. Taking place on 5–8 May 2026 at Kuala Lumpur, Malaysia, this is where strategy meets execution, and where Malaysia’s GBS decision‑makers define the next chapter of enterprise value creation.

Fill in the form to receive the list of companies attending Shared Services & Outsourcing Week Malaysia 2026.

Download the SSOW Malaysia 2026 Post-Show Report

See what happened at Malaysia's leading event for Shared Services, GBS, and business transformation leaders. Whether you joined us in Kuala Lumpur or couldn't attend, the SSOW Malaysia 2026 Post-Show Report captures the key insights, conversations, and benchmarking data that are shaping the future of shared services in the region.

Inside the report, you'll discover:

• Event highlights and the biggest takeaways from four days of learning and networking
• Key insights from 30+ industry leaders on AI, automation, talent, and GBS transformation
• An attendee snapshot, including seniority, functions, and organisations represented
• Industry benchmarking data across finance, HR, payroll, master data, and shared services operations
• Real feedback and testimonials from senior practitioners who attended the event
• A preview of what's next for the Malaysian shared services and GBS community

Download your complimentary copy today to access the insights, benchmark your organisation against industry peers, and discover why SSOW Malaysia remains the premier meeting place for the region's shared services and GBS leaders.