Featured Content

The true game changer for shared services today promises to be “data”.

Many organisations today are waking up to the opportunities presented by more effective data mining, data management, and data analytics. Data scientist roles are also growing within SSOs, combining functional expertise with technology training to offer second-to-none insights.

In this article we share with you how data analytics can drive a better talent retention strategy. How data-based decisions can really improve an organisation in regard to policy making and driving different conversations. 

Every year, SSON’s global survey highlights enormous progression in Shared Services’ evolution. The past couple of years have shown a clear move away from transactional, human-based work towards data-driven, knowledge-based activity – enabled by automation. 

Here we exclusively share with you the state of the shared services market report 2019 for Malaysia. There is a tremendous appetite for growth: Half of the Malaysian respondents to this year’s SSON survey have been in existence for less than three years. The trend toward Shared Services is still strong – momentum is still growing.

Download the SSON Malaysia 2019 report to discover the key trends and opportunities for the year ahead, emphasizing the new direction, strategies and value-add SSOs are carving out for themselves

Rather than spelling disaster for Shared Services, RPA advocates a real opportunity. More and more Proof of Concepts, or Pilots, are being tested. But what happens once you receive the green light to “scale up”?

In this article we provide you with 5 tips on how to scale robotics successfully. Download now to discover how you can make sure your robotics program is a success from the start.

SSON Analytics surveyed Shared Services professionals in the Malaysia. The results of this survey were blended with proprietary data to provide insights on current trends. This interactive report provides the latest trends on intelligent automation (IA), talent management and knowledge services across Malaysia's Shared Services industry. Click on the link below and navigate yourself through the analytics workbook to learn more. 

Today's CEOs are looking toward organizational transformation to find new, innovative ways to turn insights into action. Who among C-suite executives can help them oversee this enterprise-wide overhaul? The CFO. Find how CFOs are delivering data-driven insights and transforming organizations in this research report.