Malaysia’s #1 Shared Services & GBS Event
Osman Ahmad Khan
Director, Global Tech Product Head – HR Prudential ServicesOsman Ahmad Khan is a strategic leader with over 15 years of expertise in HR technology, analytics, and business transformation. Currently serving as Director HR, Global Tech Product - HR, he specializes in architecting advanced Shared Services operating models, integrating platforms like Workday and Oracle, and leveraging AI-driven solutions for enhanced operational efficiency. Osman has successfully led global HR Shared Services implementations, significantly boosting business outcomes through innovative technology adoption and analytics-driven insights. He remains committed to driving practical improvements and delivering tangible value through HR Shared Services and technology integration.
Main Conference Day 2 - Thursday, 22 May 2025
9:10 AM Fireside Chat: The Great Debate: The How and When of AI in Shared Services
- Exploring real use cases for AI implementation in the context of shared services
- Explore the dual perspectives on whether AI propels organisations into new realms of innovation or introduces unnecessary complexity and resource demands
- Debate to what extent AI adoption is essential for staying competitive in rapidly evolving GBS industry
Check out the incredible speaker line-up to see who will be joining Osman Ahmad.
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