From Local to Global: Business Transformation and Contact Centre Excellence

Quality Customer Services • Intelligent Automation • Operation Efficiency  

Into the new millennium, established brands have spent heavily on back-office enterprise resource planning systems (ERP) and IT infrastructures. Strategic business units selectively built on an operating culture of continuous improvement and innovation to accelerate process excellence efforts globally while still seeking to optimize areas challenged by the right blend of people skills and organizational structure.

Highlights & Key Achievements

250+

Attendees

100+

Practitioner Accounts

50

Brand New Speakers

50

C-Suite Executives

26

Dedicated Roundtable Discussions

20

Local Regulators as Mystery Delegates

6

Workshops to address your issues

Meet Our Speaking Faculty

4 Reasons To Join #SSOPhilippines

Take advantage of these new event experiences!

Site Tours

Your opportunity to see how world-class GBS and SSO organizations operate!

#SSONCares

We pledge to donate a portion of every attendee ticket sold to local charities in Philippines.

CFO Boardroom

Elevate your future finance function through strategic & digital transformation.

#SSOWomen

For women to inspire one another and strategize solutions to optimally perform.

Our Notable Attendees Include

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Past Attendees Say It Best