Digital Transformation Day

10:00 am - 10:05 am Welcome Address from SSON

10:05 am - 10:10 am Opening Remarks from Chairperson

10:10 am - 10:40 am Process and Technology: The Art of Balancing Present And Future to Deliver ROI

Carlos Santos - Group Chief Information Officer, JG Summit Holdings

·        Understanding the application of business intelligence data

·        Aligning people, process and technology to achieve business goals

·        Designing holistic business intelligence in garnering corporate buy-in

·        Justifying ROI in technology implementation

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Carlos Santos

Group Chief Information Officer
JG Summit Holdings

10:40 am - 11:20 am Thought Leadership

11:20 am - 11:50 am Data Transformation Brick By Brick – Smart Master Data Management Automations via RPA

·        Assessing digital readiness

·        Understanding the opportunity and challenges

·        Streamlining internal operations through data analytics

·        Piloting new applications and digital tools

 

11:50 am - 12:20 pm Measuring your Digital Transformation Progress – Benefits, Costs, and Risks

Arnold Llena - Digital Solutions – Analytics Enablement, General Motors

·        Driving productivity gains through volume and digital initiatives

·        Developing a comprehensive framework and benchmarking data to align with corporate priorities

·        Establishing an internal performance baseline

·        Does your operating model reflect on hierarchy and balance?

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Arnold Llena

Digital Solutions – Analytics Enablement
General Motors

Are you maximizing your shared services organizations metrics? Shared services have always been focused on monitoring KPIs and keeping close tabs on industry benchmarks and “best-in- class”. However, practical application of all those numbers is different, and it can be a challenge to know if you are even evaluating the right numbers. 


This panel will explore practitioner insights from SSON’s 2020 “Most Admired SSOs”:

·        What real business benefits can be driven from crunching the aggregated data of their peer set and beyond

·        Getting to world class benchmarks

·        Selecting the right technology to get your processes world class

·        Developing continuous improvement plan

·        Structuring the functional teams to execute

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Syazana Lim

Lead Research Analyst
SSON Analytics

12:50 pm - 12:50 pm End of Free-to-Attend Sessions

SSOW Philippines Live 2020 features a total of 15 different IDG topics across the 3 day virtual conference. Structured to maximize interaction with in-depth focus on different issues, will have the opportunity to participate in 2 topic @ 45-minutes each a day, each led by an expert. This presents a truly unique platform to deep-dive into your SSO’s most critical opportunities, challenges and experiences – from wherever you are.

Each IDG topic is limited to 8 Shared Services practitioners only. Write to Steven.Tang@iqpc.com.sg to find out more information.

1:30 pm - 3:00 pm Roundtable G: Streamlining your Financial Reporting and Tax Compliance Practices Across Global Enterprises


1:30 pm - 3:00 pm Roundtable B: Engagement Strategies: The Modern Employee is Here – Are YOU Ready?

Fabi Carino - Country Human Resources Head, Dentsu Aegis Network Asia Pacific

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Fabi Carino

Country Human Resources Head
Dentsu Aegis Network Asia Pacific

1:30 pm - 3:00 pm Roundtable I: Modeling your Artificial Intelligence Solutions After Human Intelligence

Dindo Gatan - General Manager Shared Services Center, CEVA Logistics

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Dindo Gatan

General Manager Shared Services Center
CEVA Logistics

1:30 pm - 3:00 pm Roundtable J: Harnessing Data Analytics to Retrieve Insights, Manage Customer Needs and Influence Behaviors


1:30 pm - 3:00 pm Roundtable K: Discussing the Robustness of Outsourcing during COVID-19 and Your Appetite to Outsource

1:30 pm - 3:00 pm Roundtable L: Succession Planning: Building Talent Capabilities For Current and Future Business Needs

Anna Villamor - Chief Human Resources Officer, Philam Group, an AIA Group

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Anna Villamor

Chief Human Resources Officer
Philam Group, an AIA Group

3:00 pm - 5:30 pm Workshop D: Build your Own Business Continuity Framework and Principles

Dickenson Y. Africa - Deputy Director, Business Continuity Management Group, Risk and Compliance Office, Bangko Sentral ng Pilipinas

Objectives:

§ Achieving maximum level of preparedness

§ Executing recovery strategies and tactical plans

§ Preserving the readiness of location recovery

 

Why?

Business continuity management generated the most significant interest in 2020 with the Taal volcano eruption and COVID-10 Novel Coronavirus that shook the business community globally.

 

Is your business able to withstand global disruptions and scares? Do you have a sustainable Business Continuity Management framework?

 

The importance of business continuity is to instill organizational resiliency and to empower BCM managers to design and create awareness through best practices, frameworks, and critical success factors.

 

Join this workshop as we feature real-life case studies to give you a better understanding of the importance of business continuity planning.

 

Benefits of attending:

§ Understanding the use of the risk analysis frameworks in BCM planning

§ Encouraging organizational resiliency with appropriate BCM strategies in place

§ Identifying and analyzing potential threats and corresponding to the potential impact

§ Identifying functions that are critical to business operations and having appropriate alternative business continuity strategy options

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Dickenson Y. Africa

Deputy Director, Business Continuity Management Group, Risk and Compliance Office
Bangko Sentral ng Pilipinas

3:00 pm - 3:00 pm End of Virtual Conference Day Two