Philippines’ shared services, GBS and BPO industry continues to grow – Philippines accounts for 13% of the market share in the global IT-BPM sector, buoyed by its efforts in laying a solid groundwork in improving the adoption of technology. The upcoming Shared Services & BPO Week Philippines 2024 will bring together the country’s leading Shared Services, GBS and BPO leaders to share how they have strengthened service management and delivered seamless operations to the enterprise with digitisation efforts.
Download the brochure here for the full agenda.
The world of Shared Services, Business Services and Outsourcing is constantly evolving. As a result, SSOs in Asia are looking at ways to differentiate themselves while value-adding to the Shared Services eco-system in the region. Tapping on our global network and our very own advisory board members, the team at SSON continues to put forth stimulating topics of discussion, focusing on the hottest issues and most pressing challenges in the industry.
Download the 2024 Shared Services series Sponsorship Prospectus to see the available opportunities for you to tap into Asia.
The goal of this report is to look at the current state of the BPO industry, analyze the relationship between BPOs and shared services centres in the country and observe how BPOs have evolved in the past three years with a focus on the growing gig economy.
Download SSON: The State of BPO in the Philippines 2023 to read more about the evolving landscape of the BPO industry.