Philippines VAW Report Shared Services & BPO: Revolutionising the Future with Emphasis on Core Operations & Process Modernisation, Automation, and Employee Value Proposition

Ahead of the Philippines Shared Services and BPO 2024, we've engaged SSON Analytics to specially create a Visual Analytics Workbook (VAW) on the topic of 'Revolutionising the Future with Emphasis on Core Operations & Process Modernisation, Automation, and Employee Value Proposition '. This interactive report delves into the future of Philippines Shared Services and BPO industry, currently hosting 740 centres, according to SSON Research & Analytics’ Atlas Data Tool. The workbook explores the transformative potential of modernising core operations through automation, end-to-end process integration, and cultivating the right talent and mindset. We take a deep dive into the strategic elements of operational and process excellence, highlighting benchmarks from the Top 20 Most Admired SSO/GBS in the World.

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