Philippines #1 Shared Services & Business Services Platform
Pre-Conference SSON Focus Day - Friday, 15 August 2025
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
10:00 am - 10:30 am
Registration Opens
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
10:30 am - 10:35 am
Welcome Address by SSON Network
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
10:35 am - 10:40 am
Opening Remarks by Chairperson
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
10:40 am - 1:30 pm
Panel Discussion: Building Culture & Change Management within your Centre – Making Change Everyone’s Business
Beth Almoro -
Head of SSC Delivery Excellence Team,
Essilor Shared Services Phils. Inc
· Empowering employees as change agents
· Key do's and don'ts for effective change management and cultivating a strong culture within a GBS team and its partners
· Capability development of employees for a tech-driven future
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
11:30 am - 12:30 pm
Let’s Talk! Key Takeaways & Action Points
We will break into working groups to discuss and deep dive into each topic. There will be one rotation after 30 minutes.
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
11:30 am - 12:00 pm
Roundtable A: Driving Internal Culture of Customer Experience
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
12:00 pm - 12:30 pm
Roundtable B: Addressing Employees' Mental Well-Being
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
12:30 pm - 1:30 pm
Networking Lunch
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
1:30 pm - 2:20 pm
Navigating Stakeholder Dynamics: Turning Challenges into Achievable Success
· Identifying and prioritising stakeholders and understanding their roles and influences
· Strategies for effective communication to address stakeholder concerns and goals
· Using feedback loops to adapt and refine approaches for continuous improvement
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
2:20 pm - 3:20 pm
Let’s Talk! Key Takeaways & Action Points
We will break into working groups to discuss and deep dive into each topic. There will be one rotation after 30 minutes.
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
2:20 pm - 2:50 pm
Roundtable A: Aligning Talent Onboarding and Upskilling with Organisational Change
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
2:50 pm - 3:20 pm
Roundtable B: Stakeholder Engagement
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
3:20 pm - 3:30 pm
Chairperson’s Closing Remarks and End of SSOW Philippines 2025
Learn from Philippine's leading GBS organizations driving competitive advantage through change management.
