The world of Shared Services, Business Services and Outsourcing is constantly evolving. As a result, SSOs in Asia are looking at ways to differentiate themselves while value-adding to the Shared Services eco-system in the region. Tapping on our global network and our very own advisory board members, the team at SSON continues to put forth stimulating topics of discussion, focusing on the hottest issues and most pressing challenges in the industry.
Download the 2024 Shared Services series Sponsorship Prospectus to see the available opportunities for you to tap into Asia.
The 13th annual Shared Services & Outsourcing Week Philippines 2023 concluded on a successful note. Held from 7-11 August 2023, the country’s top SSO and BPO leaders gathered to discuss how to strengthen service management and deliver seamless operations to the enterprise with digitisation efforts. With 35 thought leaders sharing their perspectives and insights across the 4-day event, our delegates took home inspirational use cases and key takeaways to drive excellence with seamless service and operations. With the rising sentiment that shared service centres need to move beyond transactional work towards modernising their businesses with automation and digitisation, Philippines’ shared services industry players continue to future-proof their centres with transformation strategies that meet the expectations of both their customers and the multi-generational workforce.
We've also included a Benchmarking Report on GBS and BPOs' focus and top digital priorities for 2024. Download report for full insights!
The 13th annual Shared Services & Outsourcing Week Philippines 2023 concluded on a successful note. Held from 7-11 August 2023, the country’s top SSO and BPO leaders gathered to discuss how to strengthen service management and deliver seamless operations to the enterprise with digitisation efforts. With 35 thought leaders sharing their perspectives and insights across the 4-day event, our delegates took home inspirational use cases and key takeaways to drive excellence with seamless service and operations. With the rising sentiment that shared service centres need to move beyond transactional work towards modernising their businesses with automation and digitisation, Philippines’ shared services industry players continue to future-proof their centres with transformation strategies that meet the expectations of both their customers and the multi-generational workforce.
We've also included a Benchmarking Report on GBS and BPOs' focus and top digital priorities for 2024. Download report for full insights!
Ahead of the Philippines Shared Services and BPO 2024, we've engaged SSON Analytics to specially create a Visual Analytics Workbook (VAW) on the topic of 'Revolutionising the Future with Emphasis on Core Operations & Process Modernisation, Automation, and Employee Value Proposition '. This interactive report delves into the future of Philippines Shared Services and BPO industry, currently hosting 740 centres, according to SSON Research & Analytics’ Atlas Data Tool. The workbook explores the transformative potential of modernising core operations through automation, end-to-end process integration, and cultivating the right talent and mindset. We take a deep dive into the strategic elements of operational and process excellence, highlighting benchmarks from the Top 20 Most Admired SSO/GBS in the World.
Download now for full insights.
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