Beth Villanueva

Head of Shared Services Center Delivery Excellence Team Essilor Shared Services Philippines Inc. 

Beth has been working in the IT industry for over 20 years. Specializes in Customer Engagement, Service Delivery, Organizational Development, Project Management and Business Analysis. She is a speaker in SSON conference for both Manila and Singapore and a member of the SSON Asia Advisory Board. She is a wife, mom of 2 boys and 5 fur babies. She also teach Yoga and Meditation for both private and public events.

Main Conference | Day One - Wednesday, 7 August 2024

9:00 AM Opening Keynote Panel Discussion: Navigating the Transition towards the Value-Driven GBS Model

  • Identifying and prioritizing value-driven initiatives within the SSC 
  • Exploring the role of leadership in fostering a cultural transformation with emphasis on value creation  
  • Which one will you prioritize? Leveraging technology, process optimization, and talent development to align with organizational goals 

Check out the incredible speaker line-up to see who will be joining Beth.

Download The Latest Agenda