13 - 16 August, 2019 | New World Makati Hotel, Makati City, Philippines
Eric Reigo de Dios
People Director
Baker McKenzie’s Global Process Owner
Conference Day 1
Tuesday, August 14th, 2018
3:35 PM The RPA & AI Driven Workforce
Operating a simplified, common set of enablers. Using automation to optimize internal productivity.
§ The 101 ways to Integration
§ Rouge Robots: How to fix them
§ Scaling RPA across Global Business Services
Conference Day 2
Wednesday, August 15th, 2018
12:00 PM Framing Retention and Millennial Engagement Strategy in Change to Create an Exceptional SSC
Most business owners and managers think retention based on compensation issues--wage and salary levels, incentives, and golden handcuffs--when the drivers go much deeper into the human psyche to the actions and attitudes that make employees feel prosperous, secure and appreciated. Find out as we tactically address four key elements--performance, communication, loyalty and competitive advantage.
Post-Conference Workshops
Thursday, August 16th, 2018
9:00 AM The Core Factors for Effective Shared Services Change Management
- Drivers of Change: Support Function & Back-Office Function
- Benchmarking analysis of your current Shared Services Centre
- Drilling down into ‘shared services specific impacts
- A well-thought-out “playbook” that catalogs key areas and critical tasks during integration process
Check out the incredible speaker line-up to see who will be joining Eric.
Download The Latest Agenda