Jennifer Lumbao

Head of Asia Technology Sun Life Global Solutions

Jennifer Lumbao leads the strategic development and execution of technology solutions for Sun Life Global Solutions’ Asia operations, supporting Sun Life’s Play to Win strategy. She drives key initiatives in Digital, Data Engineering, Product Development, and Cloud, and oversees technology teams, managing development and utilization plans aligned with Sun Life Asia’s strategic goals.

With over 27 years of experience, she spearheaded large-scale modernization projects across the Philippines, India, and Australia, enhancing delivery capabilities for 300+ clients.

Main Conference | Day Two - Thursday, 14 August 2025

11:10 AM Panel Discussion: Tech-Enabled Value Creation: Rethinking the Role of Captive SSCs as Strategic IT Partners

From Plateau to Progress – Unlocking the Power of Technology, Talent, and Partnerships

How can Philippines’ shared services evolve from support units to strategic IT enablers?
Understanding why tech adoption often stalls and how SSCs can bridge the gap by aligning talent, tools, and tech teams to business impact
Strategies for SSCs to act as the "technology core" — connecting regional offices, IT talent, and technology partners to drive efficiency and long-term value
Building trusted relationships with business stakeholders

Check out the incredible speaker line-up to see who will be joining Jennifer.

Download The Latest Agenda

Jennifer Lumbao

Main Conference | Day Two - Thursday, 14 August 2025

11:10 AM Panel Discussion: Tech-Enabled Value Creation: Rethinking the Role of Captive SSCs as Strategic IT Partners

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