Jimbo Borja

Senior Director of Operations S&P Global

12 August 2026 | Main Conference Day 1

9:50 AM Beyond the AI Hype: Operationalising AI to Build the Next-Generation Captives and GCCs

As enterprises move beyond AI experimentation, captives and GCCs are well positioned to turn AI ambition into measurable operational impact. Their process expertise, enterprise knowledge, and proximity to business workflows enable them to build and scale solutions grounded in operational realities. This panel will explore how captives and GCCs can revive stalled AI initiatives, modernize legacy operations, and evolve from delivery centers into strategic hubs for AI-enabled transformation.

Check out the incredible speaker line-up to see who will be joining Jimbo.

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