Jino Panganiban

Center Head, Global Service Center (GSC) Philippines DHL Global Forwarding

Main Conference | Day One - Wednesday, 13 August 2025

9:00 AM Rewiring Talent: Upskilling for Philippines’ Next-Gen Shared Services Workforce

  • Pinpointing future-ready skills for evolving global service hub 
  • Overcoming learning fatigue: Strategies for continuous capability building 
  • Sharing case studies on scalable upskilling models from leading outsourcing providers 


Main Conference | Day Two - Thursday, 14 August 2025

4:30 PM Case Study: Secrets to Success as a Top Workplace - Insights from DHL Express Philippines

DHL Express Philippines has been recognised with the prestigious Great Place to Work Legend title, having consistently ranked among the Best Workplaces in the Philippines for five consecutive years. 

• Explore the strategies and initiatives implemented by DHL Express to retain talent. 

• Best practices with the broader industry to inspire others to create an exceptional workplace culture that drives employee satisfaction, engagement, and retention.

Check out the incredible speaker line-up to see who will be joining Jino.

Download The Latest Agenda

In Partnership With:

Shared Services

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