Jonathan Tam

Head, APAC People Services foodpanda

Jonathan Tam is an experienced People Leader with more than 15 years in Operations and Project Management. Jonathan has supported areas that crosses Customer Service, Information Technology, Banking and Finance, and Human Resource Delivery. He is a Six Sigma Trained looking to amplify efficient delivery in the workspace by being an advocate of Continuous Improvement in an Organization.

Main Conference | Day One - Wednesday, 13 August 2025

8:55 AM Opening Remarks from Chairperson

5:30 PM Chairperson’s Closing Remarks and End of Conference Day 1

Main Conference | Day Two - Thursday, 14 August 2025

9:00 AM Opening Remarks from Chairperson

10:10 AM Case Study - Location Strategy Considerations for Shared Services in the Philippines

• Addressing Congestion: Can creating hubs outside Manila effectively reduce traffic issues and improve access for employees?

• Exploring Incentives: What role do regional incentives and government support play in establishing shared services in le

• ss crowded areas?

• Talent Availability: How does evaluating skilled labor in various provinces contribute to the sustainability of shared services operations?