Joseph Oliva

Joseph Oliva

SSC Director Dole SSC

12 August 2026 | Main Conference Day 1

11:40 AM Panel Discussion | Leading Shared Services Through Competing Priorities

  • Comparing how leaders are prioritising cost, control and capability under the same external pressures to explain why models are diverging
  • Sharing the trade-offs being made around ownership, scope and speed to show what leaders are choosing not to do
  • Discussing where leaders are holding firm versus changing direction to protect service quality and resilience 

13 August 2026 | Main Conference Day 2

10:20 AM Case Study | Elevating GBS from Cost Centre to Trusted Business Partner at Dole Asia Company Limited

Exploring how Dole Asia is repositioning its Global Business Services organisation from transactional delivery to a value-adding, control-driven business partner within a complex FMCG environment.

  • Strengthening financial discipline and governance frameworks to control cost bloat while improving value for money
  • Redesigning finance and operational processes to close control gaps across geographically dispersed factory environments
  • Upskilling GBS teams to shift from processing tasks to internal consulting and problem-solving roles
  • Building C-suite credibility by aligning GBS performance to measurable business outcomes and enterprise priorities 

Check out the incredible speaker line-up to see who will be joining Joseph.

Download The Latest Agenda