Kanishka Sinha

Digital leader Ingram Micro

13 August 2026 | Main Conference Day 2

Exploring how organisations must fundamentally redesign GBS models, operating approaches and adoption strategies to successfully implement Agentic AI at scale
Shifting from process-centric automation to a data-centric model, requiring GBS to rethink ownership across data, technology and business functions
Reimagining end-to-end customer journeys with an automation-first mindset, focusing on exception handling, validation and complex decision-making tasks
Redefining the role of Proof of Concept as a critical validation step for live data integration, security guardrails and production readiness
Evolving the user adoption model by positioning Agentic AI as a collaborative resource, enabling gradual autonomy from recommendation to decision-making

Check out the incredible speaker line-up to see who will be joining Kanishka.