Mia M. Cuenco

HR Director Dover Business Services

Experienced leader with a demonstrated history of working in diverse industries: manufacturing, power distribution, retail, logistics, mining, customer service and shared services. Skilled in talent attraction, talent management, succession planning, negotiations, collective bargaining, administrative investigations, employee/labor relations, training, organizational development, compensation and benefits adminstration, strategic planning, voluntary arbitration for maritime and land-based disputes. Most fulfilled as a wife to a triathlete-lawyer and mother to 4 adult children.

Main Conference | Day One - Wednesday, 7 August 2024

12:10 PM Revamping the Dover Business Services’ DNA Through Strategic HR Interventions

Dover Business Services started off its journey 7 years ago as a GBS, where we had end-to-end global process ownership. One of the priorities this year for the center under the leadership of VP Darrin Belcher for the 500+ pax Cebu-based Dover Business Services, is on driving greater value.

·       Transforming business processes to align with Dover’s goals

·       Determining success criteria based on cost reduction targets

·       Re-defining the GBS culture and communicating how Dover GBS creates value back to the business

Check out the incredible speaker line-up to see who will be joining Mia M..

Download The Latest Agenda