Director People & Culture, Member, Board of Director
Philip Morris International
Conference Day 1
Tuesday, August 14th, 2018
Management fad or real value?
Providing Business insight and advice to the business, supporting decision making and driving performance
§ Dismantling Top-Heavy Headquarters
§ Framing Mindset: Run it like a business!
§ On time, at cost, at quality, ahead of competition.
Thursday, August 16th, 2018
- Emphasize customer service skills among customer-facing SS&O personnel
- Perform a change readiness assessment
- Communications and cultural implications
- Kaizen Lean Management