Sankara Avadhanam

Global Leader – Global Business Services Kenvue

Main Conference | Day One - Wednesday, 13 August 2025

9:50 AM Fireside Chat: Reinventing GBS: Driving Business Transformation Beyond Cost Savings

Global Business Services (GBS) is undergoing a profound shift—from being a back-office efficiency engine to a strategic lever for enterprise transformation. As organizations push beyond cost arbitrage, GBS leaders are reimagining service delivery to unlock business value, agility, and innovation.

·      Beyond Efficiency: How GBS is driving enterprise growth, not just cost savings.

·      Next-Gen Operating Models: Shifting from transactional services to value-led delivery

·      Leadership Buy in: What it takes to shift mindsets—within GBS teams and the broader enterprise

·      Redefining Success: New KPIs and value metrics for the future of GBS

4:30 PM Fireside Chat: Future-Proofing Shared Services: Navigating Change with a Framework-Based Approach

"The future is uncertain and unknowable. However, future-proofing necessitates a purposeful approach that goes beyond merely managing the present."

·      How simplification—of processes, structures, and communication—can reduce resistance and accelerate transformation across shared services

·      Sharing on how agile methodologies can empower teams to respond faster, adapt continuously, and deliver value incrementally during transformation

·      Tailoring change management approaches to suit specific organizational needs

Main Conference | Day Two - Thursday, 14 August 2025

12:10 PM Panel Discussion: The Human-Machine Partnership: Collaborating for Success in Shared Services with AI

• Strategic Design for Collaboration: Integrating automated systems that complement human skills effectively.

• Building Trust in Technology: Importance of developing trust between humans and automated systems within shared services.

• Change Management Strategies: Navigating the transition to an automated future smoothly.

Check out the incredible speaker line-up to see who will be joining Sankara.

Download The Latest Agenda