Stephan Bily

Stephan Bily

President & Chief Executive Officer Lexmark

12 August 2026 | Main Conference Day 1

12:20 PM Case Study | Rebuilding Finance Ownership in a Hybrid GBS Model at Xerox and Lexmark

Exploring how a global organisation is rebalancing captive and outsourced finance delivery to regain control, reduce cost inefficiency and apply AI for tangible impact

  • Reassessing what finance activities should be insourced, retained in captive teams or remain with BPOs by evaluating cost, control, process ownership and long-term capability risk
  • Rebuilding lost finance process expertise by deliberately bringing work back in-house to reduce over-dependence on BPOs and restore internal decision-making capability
  • Managing transition risk by mitigating attrition and knowledge loss while re-internalising finance processes from outsourced environments
  • Applying AI in the short to medium term to drive concrete finance outcomes such as faster collections and improved cash flow, without waiting for full ERP or system standardisation 

Check out the incredible speaker line-up to see who will be joining Stephan.

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