Vishal Pathak
Director HR Vendor Management Office Google12 August 2026 | Main Conference Day 1
9:10 AM Opening Keynote Panel | Navigating Today’s Pressures Across Different Shared Services Models
- Exploring how different shared services models are experiencing cost, risk and capability pressures
- Sharing how leaders are reassessing ownership, scope and accountability
- Discussing where AI is influencing decisions, even where adoption is still early
- Reflecting on what is proving hardest to change across functions and operating models
13 August 2026 | Main Conference Day 2
4:30 PM Panel Discussion | Making AI Work Inside Shared Services Without Disrupting What Already Works
- Identifying where AI is improving productivity versus where expectations are unrealistic
- Balancing experimentation with governance to avoid introducing new operational risk
- Deciding which processes are ready for AI and which still require redesign first
- Managing workforce impact while protecting service reliability and morale
Check out the incredible speaker line-up to see who will be joining Vishal.
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