As organizations strive for operational efficiency amid a rapidly evolving economic landscape – both exciting and difficult, the shared services model presents exciting opportunities to take on business operations in a way the Middle East hasn’t traditionally practiced before. This session will explore how local entities are harnessing shared services to drive innovation and value creation while navigating the complexities that come with implementation. In this session:  

• Explore current trends in shared services and how local SSOs are leveraging advanced technology for enhanced service delivery 
• Hear examples of successful approaches to align shared services with business goals and foster a collaborative culture 
• Evaluate current talent trends and what executives need to know to make the most out of local talent 

In this session, hear how GBS operations grew to include an essential hub in the Middle East, consistently adding efficiencies, streamlining processes and adding value to the business.