Process improvement is part of the bedrock of a shared services organization (SSO). Disparate processes between offices and even internal departments means butting heads, battling priorities and no possibility for an end-to-end strategy. Long-term efficiencies and growth can only be gained by digging into each process, first finding the low-hanging fruit and then advancing to more complex improvement strategies. In this session, our panelists will instruct you how to:
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