Margot Guy

Vice President, Business Services & Support Anglo Gold Ashanti

Main Day One - Tuesday, December 9, 2025

2:05 PM Panel Discussion: Your First 100 Days: What are your KPIs for Building a Shared Services Organization?

Congratulations, you are building a new SSO, but where do you start? This session is tailored for shared services leaders eager to master the essential KPIs that will lay the groundwork for success that generates significant transformational change. We’ll review three critical areas that are vital for initiating a high-performing SSO: 

 

  • Assess the health of your inherited metrics and ensure reporting reflects real performance. 
  • Build a powerhouse team by identifying and developing key roles and responsibilities.  
  • Engage stakeholders effectively by identifying their priorities, overcoming resistance, and aligning shared services with broader business objectives.

Check out the incredible speaker line-up to see who will be joining Margot.

Download The Latest Agenda

In Partnership With:

Shared Services

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