We’ve come a long way since rules-based automation, where bots were designed to reduce repetitive manual tasks. Today, AI is entering a new phase — one where AI agents can reason and act autonomously, mimicking human thought processes.
Just as Robotic Process Automation found fertile ground in shared services a decade ago, today’s Global Business Services (GBS) functions are once again in a prime position to lead the next wave of digital transformation. In this keynote, Peter Galik, Global Head of Innovation, Analytics, and Automation at Takeda Business Solutions, will explore:
Check out the incredible speaker line-up to see who will be joining Peter.
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