Peter Galik

Head of Innovation, Analytics and Automation Takeda Pharmaceuticals

Main Day One - Tuesday, December 9, 2025

11:45 AM KEYNOTE: GBS as a Catalyst for Enterprise AI Transformation

We’ve come a long way since rules-based automation, where bots were designed to reduce repetitive manual tasks. Today, AI is entering a new phase — one where AI agents can reason and act autonomously, mimicking human thought processes. 

Just as Robotic Process Automation found fertile ground in shared services a decade ago, today’s Global Business Services (GBS) functions are once again in a prime position to lead the next wave of digital transformation. In this keynote, Peter Galik, Global Head of Innovation, Analytics, and Automation at Takeda Business Solutions, will explore: 

  • The most promising AI technologies shaping the GBS landscape today 
  • How to position your GBS or Shared Services function as an enterprise AI innovation hub 
  • Key roadblocks to embedding AI into your operating model — and how to overcome them 

Check out the incredible speaker line-up to see who will be joining Peter.

Download The Latest Agenda