ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 13 - 16, 2025 | One Farrer Hotel, Singapore

POST-SHOW REPORT

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SSON Impact Awards 2025 Judges

Dr. Patricia Francis, C.A. (M), FCCA (UK)
Head of Global Financial Markets Operations Strategy and Learning & Development
Standard Chartered

Sharmini Krishnan
Head of PMI Business Solutions (Philippines) Inc.
Philip Morris International

Rajeev Mall
Vice President - Mondelēz Digital Services
Mondelēz International

Naveen Mohan
GBS Head - Asia-Pacific
Siemens Technology and Services Pvt. Ltd.

Stephan Bily
Vice President, Global Business Services (GBS) President
Lexmark R&D Corporation

Mark Bueltel-Herz
Managing Director
BASF Asia-Pacific Service Centre

Yasutaka Zushi
Takeda Business Solutions, Finance Solutions Japan/China Head & Japan Site Lead
Takeda Pharmaceutical Company Limited

Gavin Lam
Vice President, Global Business Services Operations
NTT DATA Inc

Shee Na Wee
Senior Director - GBS Malaysia
Smith & Nephew

Beth Villanueva
Shared Services Practitioner
.

Dr. Sanjeev Rastogi
Chief Executive Officer – GCC
Adani Group

Philip Tan
Head of Centre
UOB Innovation Hub 2 & UOB Centre of Excellence

Rajeev Mall
Vice President - Mondelēz Digital Services
Mondelēz International

Stephan Bily
Vice President, Global Business Services (GBS) President
Lexmark R&D Corporation

Kenneth Lim
Head, NTU Shared Services
Nanyang Technological University Singapore

Dr. Patricia Francis, C.A. (M), FCCA (UK)
Head of Global Financial Markets Operations Strategy and Learning & Development
Standard Chartered

Yasmin Bte Mohd Ramzi
Head of People Strategy
Tenaga Nasional Berhad GBS

Sharmini Krishnan
Head of PMI Business Solutions (Philippines) Inc.
Philip Morris International

Yasutaka Zushi
Takeda Business Solutions, Finance Solutions Japan/China Head & Japan Site Lead
Takeda Pharmaceutical Company Limited

Naveen Mohan
GBS Head - Asia-Pacific
Siemens Technology and Services Pvt. Ltd.

Vandana Sharma
Head of GBS AMEA
Kellogg Company

Cindy Shi
Head of Amway Global Business Services
Amway China

Shee Na Wee
Senior Director - GBS Malaysia
Smith & Nephew

Gavin Lam
Vice President, Global Business Services Operations
NTT DATA Inc

Mark Bueltel-Herz
Managing Director
BASF Asia-Pacific Service Centre

Susan Atmaja
Director, Quote-to-Cash (Q2C) Operations Market Leader for ASEAN, ANZ and Korea Markets
IBM

Syazana Lim
Senior Analyst & Head of Product
SSON Research & Analytics

Sandeep Poddar
Global Head of Record to Report & India Site Lead
Philip Morris International

Dr. Sanjeev Rastogi
Chief Executive Officer – GCC
Adani Group

Sankar Narayan S
Global Business Services India Site Head
Smith and Nephew

Philip Tan
Head of Centre
UOB Innovation Hub 2 & UOB Centre of Excellence

Puneet Gupta
Managing Director
MUFG Investor Services Malaysia

Febri Rusnal
Vice President Shared Service Finance
Pertamina