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DO YOU KNOW? Business resilience can be built through high-performance & high-value services
Against a backdrop of the global COVID-19 pandemic, high-performance and high-value service delivery have now taken the front seat to strengthen business resilience and sustainability.Shared Services Organisations here in Asia have now placed increased emphasis on driving knowledge management, leveraging augmented intelligence and cultivating a service-oriented workforce in the transition towards an integrated business services model. The question remains – how do we get there as an industry?
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