The role of Global Business Services in Asia is evolving fast. GBS leaders are no longer measured solely by efficiency and cost reduction, they are now expected to drive enterprise value, accelerate digital execution, strengthen decision-making, and support business growth at scale.

The SSON State of Industry Asia 2026 Report explores how leading organisations are redesigning operating models, building AI-enabled workforces, and expanding GBS capabilities beyond traditional shared services. Discover the top strategic priorities shaping the future of GBS, why value creation is overtaking cost reduction, and how Asia's leading organisations are scaling towards greater enterprise control. Download the report to benchmark your strategy against the region's top GBS leaders.

Download the SSON Impact Awards Asia 2026 Brochure

The Shared Services & Outsourcing industry continues to accelerate transformation across talent, technology, and service delivery. The SSON Impact Awards Asia 2026 Brochure captures the innovation, leadership, and impact demonstrated by Shared Services & GBS teams across the APAC region.

Inside the 2026 edition, you’ll discover:

• An overview of the awards programme celebrating the brightest achievers in Shared Services & GBS
• Full details of all 10 award categories, from Automation & AI to DE&I and Process Improvement
• Clear judging criteria and insights into how submissions are evaluated by industry leaders
• The complete timeline for submissions, shortlisting, and the Awards Networking Dinner
• A detailed programme agenda for the awards night on 21 October 2026 in Singapore
• Past participants and sponsors contributing to the success of the region’s biggest SSO & GBS celebration
• Sponsorship opportunities for organisations looking to elevate their brand within the SSO & GBS community
• A step-by-step guide on how to participate—from choosing categories to submitting your entry

Download the brochure for the full overview of categories, criteria, participation guidelines, and opportunities to be recognised at Asia’s most prestigious Shared Services & GBS awards.

SSOW Asia 2025 Post Show Report
Relive the highlights from Shared Services & Outsourcing Week Asia 2025, where 350+ shared services and GBS leaders gathered in Singapore to exchange ideas, benchmark performance, and explore the future of service delivery. This Post Show Report captures the key insights, industry benchmarks, and standout moments from the 28th edition of Asia’s leading shared services event.

Inside the report, you will discover:

• Key insights from 45+ industry leaders on transforming Shared Services and GBS into innovation and value-creation hubs
• Benchmarking data across finance, HR, procurement, and automation to understand how your organisation compares with industry peers
• Event highlights and community moments, including interactive sessions, networking, and the SSON Impact Awards Asia 2025

Download the Post Show Report to explore the insights, benchmarks, and conversations shaping the future of Shared Services in Asia.

Asia’s GBS Transformation: Data-Powered Insights from SSON Analytics

Explore the Future of Shared Services in Asia

• 90% of Asia-based organizations have committed to the Global Business Services (GBS) model—are you keeping pace?
• Access the latest interactive report to discover:
• How 64% are moving towards digitized GBS models
• What makes the Top 5 high-performing GBS stand out
• Key benchmarks on maturity, automation, and digital skills
• Strategic priorities driving the shift from cost to value creation
• How recruitment and workforce models are evolving in Asia

This report is based on exclusive data from Asia’s shared services leaders, curated by SSON Research & Analytics, and published in April 2025.

View the interactive report now to benchmark your progress and unlock new opportunities for transformation.

Download the SSOW Impact Awards Asia 2025 Winner Brochure
The shared services industry continues to evolve at speed, driven by innovation, transformation, and the pursuit of service excellence. The SSOW Impact Awards Asia 2025 Winner Brochure showcases the standout achievements, leadership, and breakthroughs shaping the future of business services across the region.
Explore the 2025 edition to discover:

• Highlights from an unforgettable awards night celebrating industry excellence
• A complete breakdown of winners across 11 award categories
• Exemplary projects in automation, resilience, transformation, and value creation
• Innovations in customer centricity, DE&I, HR transformation, and finance excellence
• Spotlight features on leading service providers and technologies of the year
• Judges’ recognition through Gold, Silver, Bronze, and Honorary Mention distinctions
• Key dates for the 2026 submissions, finalist announcements, and awards ceremony

Download the brochure for full winner profiles and a detailed look at the organisations shaping the next chapter of Shared Services & Outsourcing in Asia.