Join us for a two-day immersion and 'module' certification
Why Get Certified?
Training is based on a proven methodology from highly successful companies. You will develop measurable outcomes and learn how to deliver up to 50% cost reductions, increased agility and 3x the value creation.
Professional GBS™️ Operations Management Course Overview DAY ONE – Thursday, 20 October 2022 GBS Operations Management covers a range of knowledge areas that result in the creation and management of efficient processes to deliver an organisation's product or service. | Professional GBS™️ Service Management Course Overview DAY TWO– Friday, 21 October 2022 GBS Service Management covers all aspects of defining, building and running Services for the business. These topics are critical for running an effective, efficient service organisation. This course uses the brand-building framework of Who we serve, What we do and how we meet the business need and teaches how to focus on value delivery. |