Dr. Mitra is a multinational senior executive and board member with expertise in strategizing and building global business service for FTSE top 20 organisation. A strategic thinker, experienced in leading organizations to achieve business turnaround by executing complex strategic plans across multiple geographies through his unique ability to join the dots in a multinational environment. Sumit has led diverse and global workforce across multiple geographies and managing P&L in excess of £0.5bn.
Dr. Mitra is currently the Chief executive officer for Tesco PLC’s Global Business Services division and a board member of Tesco in India. Tesco is the largest retailer in the UK. Tesco PLC has c28% market share and the 3rd largest in the world in terms of profit with a revenue of c£59bn serving 79million customers every week, in 4500 plus stores across 9 countries and online with 460,000 colleagues worldwide.
Before Tesco, Dr. Mitra was the Managing Director of British Telecom (BT), where he conceptualized and executed BT’s global business services (GBS) model with direct responsibility for 10,000 plus employees across 9 countries and several 3rd party vendors. Sumit led BT GBS to one of the top 25 best employers in India and Budapest as the best shared service centre in Europe.
Dr. Mitra is passionate about employer branding, people and helping teams succeed by leading and creating a culture that inspires people to strive for excellence. He believes in taking people along and creating an environment that delivers measurable business outcomes which generates shareholder value.
Dr. Mitra studied in Scotland and has a Bachelor of medical science degree and a Master’s in Business Administration. He has completed the Global Strategic Management programme from Harvard Business School in Boston and has received an honorary doctorate (Honoris Causa) in management excellence.
Dr. Mitra loves sports. He holds a cricket coaching diploma from the England & Wales Cricket Board and is an expert in martial arts. He is a passionate Manchester United supporter, traveling and loves spending time with his two daughters.