NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

VIEW 2026 AGENDA
Become a Sponsor
Register Now
Call to action image

The Future of Your GBS is on the Line: Challenge Value from the Outside In

GBS leaders are facing one of the most disruptive moments in our industry’s history. Agentic AI is reshaping how enterprises create value, and long-standing operating models are under pressure to prove their relevance.
 
That’s why SSOW Europe 2026 is shifting the lens. We’re examining GBS value from the outside-in – through the expectations of the business leaders who depend on your services. This year, the ultimate owners of GBS will take to the Big Ideas Stage to share what they need next, setting the tone for how service models must evolve in an agentic age.
 
SSOW 2026 is your platform to rethink, rebuild and future-proof your organisation’s value. The full agenda is now live. Download your copy today.

DOWNLOAD AGENDA

Meet Your 2026 Expert Speakers

VIEW SPEAKERS

Your 2026 Conference Will Bring Together

stats image 1

850+

ATTENDEES

stats image 2

130+

SPEAKERS

stats image 3

30+

SPONSORS

stats image 4

300+

COMPANIES

Learn More

Key Themes at SSOW Europe 2026

Card image

Value

Moving beyond cost efficiency to unlock tangible business value in process excellence, insights, innovation and growth enablement

Card image

Services

Refining service categories, expanding scope and modernising service excellence as a cornerstone of GBS strategy

Card image

Capability

Building competitive advantages in Continuous Improvement, Change & Project Management, Automation and Agentic AI 

Card image

Experience

Reimagining the customer, stakeholder and employee experience to elevate GBS to the next level

​​Signature SSOW Moments​​

Card image

SSON European Impact Awards

Celebrate your achievements, and those of your team, in Shared Services and GBS excellence at our European Impact Awards. Enjoy an unforgettable evening featuring a luxury dinner and an inspiring awards ceremony.

Card image

SSOWomen in Leadership Day

SSOWomen Leadership Day brings together inspiring women from across shared services. Connect through focused discussions and interactive sessions that elevate your leadership. The day celebrates women’s voices and equips you with insights to drive impact.

Card image

The Partner First Day

Back for year two, our Partner Day continues our commitment to connecting the entire ecosystem, supporting our supplier partners as they build holistic approaches to the operating model and AI enablement.

Card image

Unparalleled Networking

Our event offers multiple opportunities to network in fantastic settings. Enjoy private dinners and organised drinks receptions with peers across the industry. You will also have plenty of chances to connect on-site throughout the event.

2026 Partners & Exhibitors

Interested In Partnering With Us?

As Europe's no.1 SSC & GBS event, Shared Services & Outsourcing Week Europe attracts over 850 influential leaders for three days of strategic discussions, showcases, and networking. Connect directly with senior decision-makers with specific challenges and projects, looking to explore innovative technologies, ideas, and platforms to drive transformation and sustainable growth.

VIEW OPPORTUNITIESENQUIRE NOW

Our 2025 Event Highlights

Relive the best moments from SSOW Europe 2025! From insightful keynotes to meaningful connections, our Lisbon gathering brought together the global GBS and shared services community to celebrate 25 years of transformation. As GBS evolves beyond cost-cutting and traditional functions, agility and innovation took centre stage. This year’s event delivered tailored experiences, strategic takeaways, and unmatched networking opportunities.

Thank you to everyone who made SSOW Europe 2025 so impactful. We look forward to seeing you next year!

What Our Attendees Say...

Your conference stands unrivalled, bringing together the brightest minds for thought-provoking discussions and groundbreaking ideas.

Global Finance Operations, Services Enablement Lead, Nielsen IQ

I left energized by the bold vision and shared ambition of our global GBS community.

Head of GBS VP, JT International SA

Best GBS conference in Europe with great opportunities to exchange directly with thought leaders.

Head of Shared Services Delivery, Deutsche Telekom

Extremely insightful week learning the latest and greatest of GBS industry. Highly recommended.

Director, GBS Strategy & Transformation, Aptiv

Innovation and real-life use cases that span the industry beyond the hype!

Founder, GBX Consulting

Great mix of strategic panels and sessions. The community feel, combined with real discussion on scaling, automation, and governance, makes it a valuable calendar staple.

VP Biz Dev, BusinessOptix

The networking is second to none and the ability to mix with clients and partners in a relaxed environment is fantastic.

Independent Advisor

Contact The SSOW Team

Europe's No.1 Shared Services & GBS event is back in May! The 26th Annual Shared Services & Outsourcing Week will host the largest group of Shared Services and GBS leaders under one roof ever at the beautiful Estoril Congress Centre in Portugal on 18-21 May 2026 .
To secure a spot, book online now. And, for any assistance, please contact us below.

Enquire as a Delegate

Harry Green

Head of Delegate Sales

ENQUIRE HERE

Enquire as a Sponsor

Sean McVeigh

Partnership Director

ENQUIRE HERE

In Partnership With:

Shared Services

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk

Iqpc Icon

©2026 IQPC. All rights reserved.