State of the Shared Services & Outsourcing Industry | Europe Market Report 2024
The 2024 'State of the Shared Services & Outsourcing Industry Europe Market Report 2024' has just been released and you can download it now.
The European Shared Service and GBS industry finds itself in an incredibly dynamic position. Despite being relatively young, it's impressive to see many shared services emerging as leaders in driving digital transformation and embodying excellence within their respective businesses. Looking ahead to 2024, the value provided by shared services is primed for significant expansion. The introduction of Generative AI opens up exciting possibilities for enhanced productivity, improved user experiences, and seamless integration of new services. However, realizing these opportunities hinges on shared services streamlining their processes and upskilling their talent to effectively tackle this new challenge.
Download your complimentary copy now for an in-depth look at:
- Top Cities For Delivery Centres in Europe
- The top priorities for overall SSO/GBS strategy targets
- Fresh insight on developing new capabilities & scaling data analytics
- How Generative AI is influencing Shared Services & GBS
- Upskilling & employee experience for Shared Services & GBS
