SSOW - EUROPE’S LARGEST & NO.1 SHARED SERVICES & GBS EVENT

14 - 16 May, 2024 | Estoril Congress Centre, Lisbon, Portugal

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State of the Shared Services Market Report 2019

SSOW Europe, in conjunction with SSON, conducted a comprehensive survey of the global SSO market. The subsequent findings highlights the key opportunities and challenges represented by technology evolutions as well as skills shortages and new service demands. This report focuses specifically on the trends identified by respondents across Europe and will highlight Ten Trends emerging from this year’s survey, which emphasize the new direction, strategies and value-add SSOs are carving out for themselves..

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